Policy

Chính Sách Bán Hàng

Marketplace policy is the commitment of An Thanh Packaging Machine Company’s products as we sell them to our customers.

Commitment to Product Quality

All equipments and products of An Thanh sold to customers are 100% new. We are committed to the components of products are imported 100% new. The products are sold to customers according to our standard designs and we also recorded customer comments to suit the actual conditions of customers.

Warranty

All our products are warranted for 12 months from the selling date, and follow the warranty policy issued.

Customer Care Program

Customer care is always An Thanh's top priority. With every product sold, we do not stop at selling stage but our team will track those sold products timely and support customers if any neccessaries. After the warranty period expires, An Thanh Packaging Machine Company always has a special policy of protection customers. Through this program, our customer service team will monitor, alert and advise remotely 24/7 to help the device. In addition, special incentives in providing spare parts help customers reduce costs and avoid the risk of buying spare parts from outside.

Receiving customer information

By listening to customers' opinions, An Thanh Packaging Machine Company has continuously grown. We are improving our capacity day by day and improving the quality of our products to serve our customers as well. Please help us immediately contact the support team with the information below to let us know what you need An Thanh to do better for you.

0896676739